Prestashop Support Services

As one of the UK's first Prestashop development agencies, you can trust us to keep your ecommerce business running without downtime or inferior or out of date code and capability. Our fully trained developers have been working on the Prestashop platform since its beginning and know how to fully support your online shop.

PrestaShop Store Upgrade

An outdated ecommerce store is more vulnerable to cyber-attacks which can make your online business and the personal data you hold vulnerable. Our experienced team of Prestashop developers ensures your website has the latest security patches as well as the newest features available from Prestashop to maximize your ability to compete in your market.

PrestaShop Store Migration

Migrating your ecommerce store to Prestashop, like any other platform, can put data, sales & search engine rankings at risk. That's why our experienced Prestashop experts follow a proven methodology that ensures your online business doesn’t lose SEO equity, performance or security while migrating from other platforms like Shopify, Magento, or OpenCart.

PrestaShop Speed Optimization

According to Google Page Insights, an ecommerce store can lose 40% of unique traffic if it takes over two 2 seconds to load. Our Prestashop developers understand the importance of speed when it comes to keeping your customers on the page and will ensure your website is optimized to minimize loading times and keep your customers shopping with you.

PrestaShop Maintenance & Support

According to research by Gartner, a busy ecommerce site loses around £4,000 during each minute of downtime. Our certified Prestashop experts are on hand to keep your site functioning by providing experienced and trusted technical support and maintenance whether it is scheduled or an urgent business requirement to maximize your site’s performance.

PrestaShop Code Review & Bug Fixing

Well-structured web development code means your site looks professional and the customer journey is bug-free. Our team of Prestashop engineers will regularly scan your store, identify any weaknesses or malfunctions, and then actively fix the issue to ensure no bug or malware comes in the way of your customers' shopping experience and your business's aims.

PrestaShop Expert Consultancy

It’s difficult to keep on top of the latest Prestashop and ecommerce development trends when you are focused on growing your brand and the day-to-day challenges that come with running a business. Our team of certified business managers works with a variety of platforms and can recommend what is best for your Prestashop store now and in the future.

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Why Choose Ongoing Prestashop Support?

Swift upgrades & features.
Trusted technical support
Maximum business continuity.
Protection against hackers & cyber-attacks.
Expert advice & guidance when required.
Continuous performance optimization.

Want to see our recent work?

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Why Choose Chillapple for PrestaShop?

Certified Prestashop developers and the UK's experts.
Founded in 2008 with a team of over 70 specialists.
From £55 per hour. Higher prices are simply unfair.
30 days free support post launch.
A no-nonsense approach with a focus on delivering on time and budget.
Hassle free development process.
Transparent & clear communication at every stage.

What our clients say

Chilliapple have been providing their Gold support package for just over six months and we have found them to be excellent in all respects. Chilliapple have updated our Magento site to the latest version, resolved our outstanding bugs, found a cheaper hosting solution and installed a new payments system. They are easy and transparent to deal with and any additional costs are outlined before they start any work. Highly recommended.

Mark Burley

Their communication skills and ability to complete the project within budget and timescale were impressive.

After the launch of the website, the client received feedback from customers concerning a better UX, and Chilliapple Ltd. was able to update easier than before. They communicated through Campfire and had weekly updates through Zoom meetings. Overall, the team provided a good value for the budget.

Luisa Coates Thermapen

Good Knowledge of Magento: Chilliapple was recommended to us for their Magento knowledge which has proved to be excellent. We worked with Bowo and Vipin to migrate and upgrade our existing Magento shops to a new UK Fast server with additional features and plug ins installed resulting in a faster admin than we previously had. I would recommend Chilliapple for Magento especially multiple shops.

Steve Long Merlin Workwear

Having gone through the process of having new Magento sites brought online a couple of times now, I have to say that Dean and the team at Chilliapple have made our latest project as smooth as can be possible.

From my experience, I can’t imagine that any new website is a trouble-free project. However, Chilliapple have worked tirelessly to ensure that obstacles and hurdles have been dealt with as quickly and efficiently as possible. Would I recommend? I already have… Twice!

Richard Smith Niton999

Great work with the team at Chilliapple. They undertook our website maintenance from a previous developer and they have managed to accommodate many of our initial needs, including an upgrade to Magento 2.4.

Since then, we have overcome many more requests to improve website and shopping functionality and while I personally will not be overseeing their work anymore, I trust though that Versapak are in safe hands and that they can meet any new challenge that may arise.

Jeremy Graham Versapak

Our Magento multistore was up and running on time and working as expected.

Sandra Simion our contact, gave us excellent customer support throughout the set-up process, she was immensely helpful and understanding. Sandra helped us purchase the correct modules and explained how they worked, Vipin sent us video demonstrations and advice too. [+]

Amanda YJ Europe Ltd

I've worked with many web agencies in the past and ChilliApple certainly shine above the rest. Our account manager Bowo has been extremely attentive and pro-active, without whom we would not have been able to deploy our Magento 2 migration by the end of 2020.

We're very pleased at the hard work and patience that Bowo and the development team have put into this project, especially as we were working long hours towards the end. I look forward to continued work with ChilliApple in 2021!

Laura Lam Phoenix Medical

Our website is built in Prestashop, and finding credible developers to maintain and progress the site was very difficult once we had made the decision to move on from our current developer.

Chilli Apple initially upgraded and re-themed our site to a very high standard with excellent communication throughout. We went live with the update (which was quite a major undertaking as it had not been done for some time and a lot had changed) right at the beginning of the COVID fiasco. [+]

Kieron Miller Skirting4u

We have found the dedicated development service an excellent way to quickly expand our team and give complete flexibility.

Priya has been a great asset to the team and provided valuable knowledge and ability to resolve our development requirements.

Garth Hoggins UBT (EU) Ltd

Chilliapple has been the perfect fit for us. We needed a web development firm that we could trust to deliver on time and on cost. Chilliapple has provided that..

We're incredibly pleased with the quality of work that chilliapple have produced and how receptive they've been to new design iterations. A great company to work alongside with upfront and transparent pricing and delivery. [+]

Alex Nowak WorkOutDepot

We received a great customer service from ChilliApple. The team is very friendly and helpful. Highly recommended! Thanks to Nick, Seb, Vipin, Spencer and all the team!

Cedric Cleaningspot

chilliapple limited

4.7

PrestaShop Support