Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys.

With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale.

With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

Trusted by over 4,000 brands across ecommerce, retail, not-for-profit, education, financial services, and other sectors, Dotdigital enables marketers across the globe.

Headquartered in London and established in 1999, Dotdigital is focused on building trusted, connected, and future-proofed solutions that empower customer-obsessed businesses. Learn more at dotdigital.com.

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Most loved features

  • Easy Email

    Easy Email: Intuitive drag-and-drop editor for efficient email creation.

  • Deliverability

    Deliverability:s Robust infrastructure to optimize inbox placement.

  • AI

    AI: Advanced AI for effortless campaign creation and powerful insights.

  • Single Customer View

    Single Customer View: Consolidated customer data for better decision making.

  • Ecommerce reporting

    Ecommerce reporting: Detailed analytics and ROI tracking.

  • Omnichannel

    Omnichannel: Expand your reach across SMS, social, Google, WhatsApp, and more.

  • Sustainability

    Sustainability: The first and only carbon-neutral cross-channel marketing platform.

  • Omnichannel

    Award-winning support: Expert assistance, whenever you need it.

Need an expert to discuss your development Project?

Want to see our recent work?

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Bond Timber are a timber merchant based in Cornwall who since closing their retail store and going fully..

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Crazy Price Beds was founded in 2005 with the ambition of providing great designs and comfort to their c..

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What our clients say

As a very lean team, the automated marketing programs are almost like having another employee. Once built, I can just leave them to fly, with the occasional refresh and tighten up of functionality. Their tech support is instantaneous and second to none, and our account manager, Dil goes above and beyond continuously.

Digital Marketing Manager DD Frames Online LTD

From acquisition to conversion this is a complete solution that we can trust to accelerate our business. The strong automation capabilities allow us to move faster and efficiently while closing the gap between marketing & transactional emails.

Helen of Troy Digital Marketing Manager

We were able to be up and running in a very short time frame. The out-of-the-box connectors with our CRM system have really been a game-changer and have allowed us to deploy local customer journeys that are driving brand awareness, and customer loyalty and engagement.

Polaris Regional Chief Information Officer

Absolutely everyone we come into contact with is friendly, capable, and extremely helpful. We are served 24/7 at our beck and call. In addition, the platform is very powerful and user-friendly. We can unreservedly recommend Dotdigital…

Ecommerce Manager Qlever

We’ve compared Dotdigital with the competition in Europe and around the world and came to realize they meet our needs in terms of price, flexibility, and scope of services we need. On top of this, once you experience their friendly support you won’t want to switch your Marketing Automation provider.

Tuš Marketing Automation Specialist