About Limitless Travel
Limitless Travel is a flourishing holiday provider specialising in delivering holidays for people with a wide range of mobility restrictions and disabilities. The founder of Limitless Travel used the first-hand experience of traveling with a mobility restriction to bring Limitless Travel to life, ensuring that holidays would not be restricted to only the able-bodied but rather an inclusive experience for all. With a team behind them of people with disabilities themselves, travellers can be confident that Limitless Travel not only listens to their needs but understands them too.
The client came to chilliapple looking for a partner to help develop their existing Laravel website, with new online booking functionality and user profile features being part of their development plan for their new website.
Technologies Used
Their website was based on Laravel and needed new functional features for the customers. They simply wanted us to add online booking functionality and user profile setup and management feature. This involved changes in the backend code and we used databases and Laravel for adding these features.
Services we offered
We tailored the existing website with new functional features. This allows their customers to easily book holiday packages and also set up their profile over the travelling portal. Customers can browse from multiple holiday packages to select the best one for them.
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Booking Functionality
Customers booking holiday packages from the website can browse and select from the holiday types, destinations, and dates. This allows them to easily find and book ideal holiday packages.
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User Profile
Customers visiting the holiday booking package website can create user profiles and manage tier bookings with ease. Both the features were built using the Laravel PHP framework as the website was based on it.
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Our Process
The project requirements were simple and they wanted to enable booking functionality for the website visitors. The existing website was based on the PHP Laravel framework and offered good speed performance. We updated the existing code with new functional features.
Requirements
Using the scope of work originally provided by the client for the development stage, an Account Manager worked closely with our CTO and Senior Laravel developer to gain a good understanding of what the client would need. After setting up an initial call between chilliapple and Limitless Travel, we were able to put together a complete brief of the work broken into development phases to manage the client’s budget. The focus was to ensure that the new booking pages were easy to use and navigate.
Solutions
A review of the client’s competitors gave a clear indication of how Limitless Travel could offer a superior solution for its customers. We created a mock-up before commencing with the work to make sure it aligned with the client’s vision. The new online booking journey included the traveller’s details, the number of travellers to be included on the trip, and the care package needed as well as purchase via a connection to a secure payment API.
Results
We also created a new section in the Admin to allow the client to view all bookings and the customer details completed. The website now has a seamless booking process and is as accessible as Limitless Travel’s holidays. Users can now book their holidays online more quickly, with confidence and ease, helping to reduce their need for sales agent support and thus lowering the client’s operational costs. A win-win for the client and its customers.
