Helena Marshall Head of Client Services
If I were to go on Mastermind, my specialist subject would be Harry Potter – I know that book inside out. The same goes for Game of Thrones. I know a lot of trivia that some may think is unimportant or not relevant to the plot, but I know which number is punched into the payphone to get to the Ministry of Magic, and what are the official words of House Tully. For me, I love knowing the details, and it is the details that make the difference for succeeding online. I apply the same passion to learning about how to succeed online and delve into the details with as much relish as re-reading my favourite books for the umpteenth time.
My Biology degree from University of Southampton has given me the tools to analyse data and think critically. Both skills are essential when faced with online challenges, as you need to analyse and interpret data from Google Analytics, PPC, conversion rates, etc, and then come up with strategies based on that data for how best to move forward towards the desired outcome.
When working at an independent furniture retailer, I oversaw the development of their first ecommerce website, which gave them an online presence for the first time and allowed them to broaden their market nationally rather than locally. Being instrumental in that process of building an ecommerce website from scratch taught me a lot and gave me a great foundation of knowledge on how to succeed online. I then co-founded my own business that specialised in content writing for online publications. These reached millions of viewers, and taught me a lot about online strategy, and how to succeed using PPC and ad campaigns. We also wrote blogs for SEO, so the technique to include keywords naturally and organically in written content was developed there.
I have been a member of the team at chilliapple since 2018, so have been involved in many successful projects that have enabled our clients’ businesses to grow and flourish online which I feel proud and privileged to be a part of. The online community is so rich and has so much potential, the world really is your oyster. I get a real thrill to see businesses succeed, and really enjoy being a part of that process. I enjoy enhancing my skills and applying my knowledge to help clients enjoy their online success.
I hope my blogs on How to Succeed Online will be welcomed advice and information for businesses of any size and at any stage of their digital journey.
Linkedin ProfileMeet Helena`s Colleagues
Director
When you do business with chilliapple, you will either meet or speak to Nick, its director. He ensures that the values of No Nonsense, Results Driven, Mastery and Cost Challenger are always embraced by every part of the business.
Project Manager
Emily is Scrum certified and has a background delivering SaaS and eCommerce projects to a high standard. As Project Manager, Emily works closely with both the development team and the client to ensure the client’s needs are met.
Business Development Manager
Lauren is a Business Studies graduate and has a passion for developing and maintaining excellent client relationships with a true desire to deliver new and exciting customer propositions.
Non-exec Director
Tina has decades of experience in building brands in the competitive digital insurance arena both in the UK and overseas. She advises chilliapple on marketing, ecommerce and staff recruitment.
Account Manager
Jade is a member of the Account Management team. She works closely with the rest of the team to identify and deploy tailored solutions to meet the needs of each client. She has a passion for using technology to solve critical business issues.
Commercial Director
Sophie is leading chilliapple’s commercial team and has 8 years’ experience in the world of tech and digital advertising, working for agencies focused on affiliate marketing and paid media and more recently within a tech start-up.
Sales and Marketing Executive
Henry’s ability to blend creativity with analytical acumen ensures a holistic approach to sales and marketing. His positive and strategic approach encompasses his character which delivers both data-driven decision making and engagement to achieve organisational objectives.
Account Executive
Lewis is a member of the Account Management team. He works closely with the rest of the team to provide tailored support for each client. He comes from an extensive marketing background, where data analysis is his best friend.
Project Executive
Jack embarked on his digital journey early, encompassing Computer Science, IT, Finance, and Business. Collaborating with industry leaders, he adeptly navigates complex tech landscapes. With a background in project management and valuable experience developing bespoke technologies at a leading SaaS company, Jack brings a depth of knowledge to his role.
IT Director
Vipin will handpick your development team and work closely with you and your account manager. He loves everything techy and digital and has your business and your budget needs at heart.
Senior Designer
Spencer has twenty years’ experience encompassing graphic design, web design, print and brand identity. He melds good customer experience with business needs to create an end result that delivers.
Sr. Mobile App Developer
Robin Goyal heads up our award-winning apps teams. Whether it’s Native iOS, Android or Hybrid, he will work closely with your account manager and share his extensive knowledge to add value to your development project.
Sr. Magento Developer
